Netsoins and Netmobilité do not cover the same functional areas, and confusing the two in the configuration of a Colisée establishment generates traceability issues from the very first weeks. Understanding their technical articulation conditions the quality of the computerized user file (DUI) and the reliability of targeted transmissions.
Functional Scope: Netsoins Browser vs. Netmobilité Application
Netsoins accessible via a browser on a tablet or desktop provides access to the full range of modules, including administrative sections: admissions, billing, bed management, statistical reports. The Netmobilité application, on the other hand, is intentionally limited to bedside use.
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Netmobilité is restricted to transmissions, the care plan, and consultation of the resident’s file. No administrative module is included. This restriction is not a shortcoming: it addresses a need for data security in mobile situations, where the risk of unintentional manipulation of administrative fields increases.
We recommend considering the integration of Netsoins Colisée in your establishment as a two-layer complementary system rather than a simple choice between two interfaces. The browser serves IDEC, coordinating doctors, and health managers. Netmobilité serves AS and IDE on rounds in the floors.
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Netsoins Access Rights: Create Dedicated Mobile Profiles Instead of Duplicating
The common reflex is to copy an existing IDE profile to assign it to mobile workers (temporary staff, freelancers, home IDEs). This approach poses a concrete problem: a standard profile grants write rights to unnecessary modules in mobility, which increases over-documentation and complicates traceability audits.
The recommended configuration for a mobile profile is based on three principles:
- Read-only access to the care plan and transmissions from previous days, so that the worker has the clinical context without being able to modify the history
- Write rights restricted to same-day transmissions only, ensuring that each entry corresponds to a real-time observation
- No access to administrative modules (billing, movements, waiting lists), even in read mode, to reduce the exposure of sensitive data
This granularity in Netsoins profiles is not configured by default. It requires intervention in the administration panel, ideally documented in an internal protocol validated by the IT referent of the establishment before deployment.
Netmobilité Synchronization and Network Coverage in EHPAD
Most Colisée establishments operate with an internal Wi-Fi network whose coverage varies greatly depending on the buildings. Netmobilité relies on an active connection to synchronize transmissions entered at the bedside. A dead zone in a corridor or poorly covered floor causes entry losses if the application could not transmit before disconnection.
Two technical points deserve special attention during deployment:
The first concerns the application’s behavior in case of signal loss. Transmissions written offline are not all retained in the same way depending on the version of the application and the tablet’s operating system. Testing the “offline writing then reconnecting” scenario on each tablet model used in the establishment avoids unpleasant surprises.
The second concerns session management. Netsoins automatically disconnects after thirty minutes of inactivity. On Netmobilité, this delay may surprise caregivers who alternate between several residents. Training teams to validate each transmission before moving on to the next resident, rather than drafting multiple transmissions in draft mode, reduces the risk of data loss.
Targeted Transmissions on Netmobilité: Structuring Input for Audits
The targeted transmission (data, action, result) remains the reference format for traceability in EHPAD. On Netmobilité, the input window is more compact than on the browser, which leads some caregivers to switch to narrative transmission, which is less structured.
This shift has direct consequences on the quality of the DUI. Narrative transmissions are more difficult to exploit during HAS evaluations and internal quality audits. Prioritizing targeted transmission even on mobile ensures exploitable traceability without manual reprocessing.
To limit this reflex, we recommend setting the most frequent targets (pain, nutrition, hydration, behavior, elimination) as favorites in Netmobilité. Reducing the number of clicks to access a relevant target encourages teams to maintain the structured format.
Training Care Teams on Netmobilité: What Works in Colisée Establishments
The technical deployment represents only half of the work. Resistance to change among experienced caregivers, accustomed to paper transmissions or end-of-shift entry on a desktop, remains the main barrier to adopting Netmobilité.
Establishments that achieve the best adoption rates share a common approach: training in pairs with a reference caregiver and a new user directly in real conditions, in the room, tablet in hand. Sessions in a computer room, disconnected from the care context, produce significantly less sustainable results.
The role of the Netsoins referent within the establishment goes beyond simple technical assistance. They ensure the follow-up of profiles, the updating of configured targets, and the reporting of malfunctions to the publisher. Without this identified function, daily minor irritants (expired session, missing target, forgotten password) accumulate and hinder the use of Netmobilité.
The articulation between Netsoins browser and Netmobilité is not automatic. It relies on fine-tuning of profiles, verified network coverage floor by floor, and on-the-ground support that does not stop at an initial training day. Colisée establishments that address these three areas before deployment stabilize the use of the tool in a few weeks rather than several months.